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Return and Refund
return the goods
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. For returns due to buyer reasons, the return shipping costs shall be borne by the buyer.
Damage during transport
In the event of product damage or other issues during transportation, we offer the option of replacing the product or issuing a refund. For inquiries regarding this matter, please contact studio@tingolife.com
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Studio@tingolife.com.
For my review, I only use this bottle for my iced coffee. I cannot speak to how well it handles hot beverages. However, this bottle is amazing. Wanted something that would fit inside my work tote and provide leak proof transport and this was perfect. It comes with two differently lid options so you can pick which works best for you. I prefer the sports lid. Even with tossing it around and dropping it, it never leaked. It also never cracked or broke. For 32 ounces, it's pretty lightweight even with ice inside. I do not wash the bottle in the dishwasher as I really love the painted on design and don't want to risk messing it up. I did a test to see how long it would keep my iced coffee cold and I was IMPRESSED. I put a full 24 ounces of ice coffee with a decent amount of ice in the bottle at 7:30 in the morning. My ice barely melted over the next five hours and my iced coffee didn't get watery AT ALL. Once my coffee was gone and only the ice remained, the ice did start to melt. HOWEVER, the ice was still intact in the bottle the next morning. That's 24 hours AT LEAST!! I am in love with this thing and highly recommend it.
Very cute, arrived quickly, good quality.
I never knew a drink bottle could be so beautiful, until I found Tingo Life Studio
These aren't just drink bottles, they are works of art. Top quality with impeccable attention to detail ♡
I've ordered twice from your company and have been pleased with the ease of ordering, the timelines of delivery, and the quality of product. With the right incentive, I'll order from your company again.
This is the perfect size for me. It does not fit in a car cup holder but I don’t mind. I like my 32 oz. The only thing i wished it had was a none tin outside and bottom. I like at least a little rubber on the bottom. I LOVE the flowers. Such a pretty airy design. And it does keep your beverage cold. Very nice. Quality was good. No leaking.
